Egg33 Privacy Policy — Your Data Is Safe With Us

Egg33 is an international-standard online betting and gaming platform. We believe protecting your privacy is one of our core responsibilities. This Privacy Policy applies to egg33's website, mobile application, and all associated services.

By using the egg33 platform, you agree to the terms set out in this Privacy Policy. Our Privacy Policy is built in line with international data protection standards, and we are committed to keeping your information safe and secure at all times.

This policy was originally written in Bengali to ensure users in Bangladesh can easily understand it. However, in the event of any legal dispute, the English version shall take precedence.

Egg33 collects various types of information. Below is a detailed breakdown of what is collected and under what circumstances:

Egg33 never stores your password directly — only an encrypted hash is saved. Even our staff cannot view your password.

Egg33 collects your information through several methods. Each method is explained transparently below:

• Directly Provided: Information you provide directly when filling out registration, login, KYC forms, support tickets, or any other form.
• Automatic Collection: Certain information is collected automatically while you use egg33, through cookies, log files, and analytics tools.
• From Third Parties: Certain information may be obtained from payment processors (Mobile Pay, Nagad, Rocket), identity verification agencies, or licensing authorities.
• Device data: If you use our mobile app, we collect information about your device model, OS version, and app session data.

Egg33 uses the data it collects solely for specific purposes. Your information is never used for anything unrelated to your experience with us. The core purposes are:

• Creating, verifying, and managing your account.
• Processing deposits, withdrawals, and other financial transactions.
• To meet legal KYC and AML (Anti-Money Laundering) obligations.
• Providing customer support and resolving issues.
• Creating a personalized experience tailored to your preferences.
• Sending promotional and bonus offers (with your consent only).
• To detect fraud and ensure platform security.
• To analyze and improve the quality of our services.
• Generating reports required by regulatory authorities.

Egg33 never shares your data with third parties for advertising purposes. You can opt out of our own promotional communications at any time through your account settings.

Egg33 does not sell your personal data. However, certain information may be shared in the following limited circumstances:

• Payment Partners: Only the information necessary to process transactions is shared with Mobile Pay, Nagad, Rocket, or your bank.
• Identity verification service: Information is shared with licensed third-party verification agencies for the KYC process.
• Legal authorities: egg33 may be legally required to disclose certain information in response to a court order or government directive.
• Licensing Authorities: Regular compliance reports are submitted to egg33's licensing authority.
• Technology Providers: Limited, encrypted data is shared with hosting, cloud, or analytics partners.

All third-party partners are contractually bound to uphold egg33's privacy standards and may not use any received data beyond the purposes egg33 has specified.

Egg33's website and app use cookies and similar technologies. Cookies are small data files stored on your device. egg33 uses the following types of cookies:

• Essential cookies: To maintain login sessions and ensure platform security. Without these, the platform will not function properly.
• Functional Cookies: To remember your language preference, theme settings, and other personal preferences.
• Analytics cookies: To understand which pages are most visited and how users navigate the platform — helping us improve our services.
• Security Cookies: To detect and prevent fraud by monitoring repeated login patterns from the same device.

Non-essential cookies can be disabled from your browser settings, though this may affect the functionality of certain features. egg33 does not use any third-party tracking or advertising cookies.

Egg33 does not retain your data longer than necessary. Retention periods vary by data type and are outlined below:

Upon expiry, data is securely deleted or fully anonymized. Where required by law, certain data may be retained beyond the standard retention period.

You have full control over your own data on egg33. Your rights are detailed below:

• Right to access your data: To find out what personal information egg33 holds about you, submit a request to the support team. You will receive a response within 30 days.
• Right to Rectification: You have the right to request corrections to any inaccurate information we hold about you.
• Right to Erasure: Unless required by law, you may request that your data be deleted after your account is closed.
• Right to Object to Processing: You have the right to object to the use of your data for specific purposes.
• Data Portability: You may request a copy of your data in a machine-readable format.
• Marketing Opt-Out: You can unsubscribe from egg33 promotional emails or SMS at any time.

To exercise these rights support@egg33.bizor email us at Help Center Contact us.

Egg33 is an 18+ platform. Anyone under the age of 18 is strictly prohibited from opening an account or using egg33. We do not knowingly collect any information from minors.

Date of birth is verified at registration, and age is confirmed through the KYC process. Should any minor's data be collected inadvertently, the account will be closed and the data deleted as soon as we are notified.

Egg33 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and registered users will be notified by email for any significant changes.

Continued use of egg33 after a notice has been issued will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to egg33's data protection team:

• Email: support@egg33.biz
• Help Center: Visit the Help Center
• Response time: We typically respond within 24–48 hours.

Egg33 takes every privacy-related request seriously and strives to respond within the stated timeframe. Your trust means everything to us.